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Case In Point Frequently Asked Questions

Some answers to common questions below regarding working on branding, web or graphic projects together. I pride myself on helping your business shine and I can't wait to work with you. If there is anything else I haven't covered below please get in touch or book a free 15 minute chat. I would love to virtually meet you!

  • How long does the process take ?
    It depends on the package that you select. Please refer to my price guide for package timelines. One of the biggest things that can hold up a project is when I am waiting on content such as the copy or the images from your end. I will do my best to assist with art direction of your photoshoot, finding the right photographer for your needs and also crafting the copy if you choose not to work with a copy-writer.
  • How do I pay?
    New Zealand clients can pay by bank transfer. Anywhere outside New Zealand is able to pay via Credit Card on the Stripe portal. A 50% deposit is required to initiate your project and the final 50% on completion.
  • What if I'm in a different time-zone?
    That's totally fine. I'm based in Tauranga New Zealand, but I work with clients all over the world including Hawaii, The US, The UK and Australia. Drop me an email to find a mutually suitable time.
  • I would like to work with you, how do I get started?
    If you would like to work with me, please go to the 'work with me' page and click the 'let's get started' button to fill in a brief form. If you are looking for a slightly different scope to what is offered in the packages please use the contact form to enquire about how we can work together on a more customised project. This is often the case with illustration work.
  • Can I meet with you in person?
    Yes you can. As I am a freelancer I can offer a no obligation 1 hour meeting in person to discuss your business needs. You can come to my home office or we can meet at your premises or a cafe. Anything over an hour is a chargeable marketing consultation.
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